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Shared Lines X missed calls and Personal Addres Book under Directories

Jason Aarons
Level 6
Level 6

‎10-30-2007 09:14 AM - edited ‎03-13-2019 04:37 PM

CallManger 5.1.2

Q1 With shared lines the missed calls represents all lines. We can't remove "X missed calls" but it is a Global Setting effecting all phones, how are other companies handling this.

Q2 On the phone under Directories > Personal Address Book (we setup in CCMUser) I have to login with UserId and UserPIN, is there a inactivity for timeout? if I reset a phone in ccmadin I assume they have to log in again? Can I set a timeout in ccmadmin?

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hadbou
Level 5
Level 5

‎11-05-2007 10:11 AM

With shared lines, there is no concept of owning the DN, so not only the line but the info also is shared among the devices.

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