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sidecar

rvincent
Level 1
Level 1

customer has a 7960 with 2 sidecar modules. every so often both modules "lock up". all the line lamps go red & the modules stop functioning.

the only way to get them to work is to reset the phone.

has anyone had this problem?

thanks

Rob

1 Reply 1

thomas.chen
Level 6
Level 6

Hello,

Check bug ID CSCdw34032. There was also an issue at one time with tftp going down and then the 7914 having issues, but it wasn’t dug into much as it was very rare.

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