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Community Member

Signed Phone Load Fails

I am trying to load P00405000300.sbn onto a phone. After resetting the phone I am getting an incorrect load ID. Do you know why this is failing?

3 REPLIES
Cisco Employee

Re: Signed Phone Load Fails

In almost every instance, a signed phone load fails because it is being loaded on the wrong model. A phone load starting with P004 should be a 7910 load. Are you attempting to load this on a 7910 phone?

Thanks,

Jordy

Community Member

Re: Signed Phone Load Fails

Nope. I am tyring to load this onto a 7960. What phone load should I try?

P00305000300.sbn ? Is that a good phone load?

Cisco Employee

Re: Signed Phone Load Fails

Loads P003 are used for 7960 and 7940 phones, so that should do it.

Thanks,

Jordy

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