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New Member

Simple ITS with one ip phone can not register

hello

there is an 7910 ip phone with 3640-IOS12.2(11T)-configured az below:

!

tftp-server flash:P004G302.bin

tftp-server flash:SEPDEFAULT.cnf

!

telephony-service

load 7910 P004G302

ip source-address -router ip-port 2000

max-ephones 12

max-dn 192

moh music-on-hold.au

admin-username admin

admin-password admin

dn-webedit

time-webedit

the ip phone is configured to have static ip and default router,tftp server are all the ip of router

in 7910 ic these msg on lcd:

configuring vlan

configuring ip

configuring cm list

and no event then

what is worng with this config?

11 REPLIES
New Member

Re: Simple ITS with one ip phone can not register

ephone-dn 1

number 2000

name test

ephone 1

mac-address 0000.0000.0000

button 1:1

!

Did you load the .bin files into flash

you should be able to do a

sh flash

and see if those have been loaded

New Member

Re: Simple ITS with one ip phone can not register

yes i have loaded the file from my call manager server plus ITS web files and all audio files for AA.i can view ITS rom web but i don't know why ip phone dosent register ..

no idea?

New Member

Re: Simple ITS with one ip phone can not register

Hi,

Does the ip phone a reboot (flashes all three lamps),and start again?

I had severall problems with ITS tests and also with CCM.

The solution in my case was to check the port-settings on the phone and the switch.

Are you using DHCP?

August

New Member

Re: Simple ITS with one ip phone can not register

hello

i have enabled all kind of possible debug command on router but there is no packet from ip phone to router ,they are connected to a switch .

alos when it starts up 2 lamps are flashes.

is it cas of invalid firmware of 7910? i use firmware which is in tftp root of call manager ,how can i donload a safe firmware ?

no idea?

TIA

New Member

Re: Simple ITS with one ip phone can not register

Have you downloaded the ITS-zip.File at:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-key

the content of this file are the bin-Files,moh-file and so on.

What files are located in you flash?

August

New Member

Re: Simple ITS with one ip phone can not register

What Version of CM do you have? What version of ITS are you trying to run?

This does make a diffrerence..

By default when you plug a phone on the network it looks for the newest version. So once you have the latest it won't down grade itself.

Make sure you down load the right ITS version for the IOS you are running.

New Member

Re: Simple ITS with one ip phone can not register

You can try this to see if it helps.

Go to Telephony-service, then do a "create cnf-files". This will build the xml config file that is needed for the phone.

Hope this helps.

Trae

New Member

Re: Simple ITS with one ip phone can not register

Do you have the following global command?

ip http path flash

tftp-server flash:SEPDEFAULT.cnf

tftp-server flash:XMLDefault.cnf.xml

tftp-server flash:P003G302.bin

tftp-server flash:P004G302.bin

Please make sure the files are store in the router's flash.

Hope it is helpful to you.

New Member

Re: Simple ITS with one ip phone can not register

hello

i have entered command " ip source-address 213.29.68.11 port 2000" under telephony service plus create cnf-file but the file SEPDEFAULT does not exists in flash .

by entering command sh telephony-service tftp-binding i can c SEPDEFAULT in system://

ITSver 2.1

ios ver=C2600-IS-M), Version 12.2(11)YT

router 2610xm

this is my config

ip dhcp pool ipphone

network 213.29.68.0 255.255.255.240

option 150 ip 213.29.68.11

option 66 ip 213.29.68.11

default-router 213.29.67.1

lease infinite

tftp-server flash:P00303020209.bin

tftp-server flash:P00403020209.bin

telephony-service

load 7910 P00403020209

max-ephones 12

max-dn 48

ip source-address 213.29.68.11 port 2000

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

ephone-dn 1

number 1101

name test

!

!

ephone 1

mac-address 000B.4650.A565

button 1:1

and also by sh dhcp-server i can view name of router as dhcp server so no ip release and...

any idea?

it is reallly confusing

New Member

Re: Simple ITS with one ip phone can not register

do a sh run and see if dhcp service is turned on, it should be right towards the beginning. It should say something like no dhcp service..

if so do a dhcp service..

Hope that helps

New Member

Re: Simple ITS with one ip phone can not register

hello

PCs can get ip from this dhcp pool but sh dhcp server shows no dhcp server ans sh dhcp lease shows no leased ip although PCs get ip from this dhcp server

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