There is a lot of documentation and sample code available for you to look at to help you create your phone service. What you want to accomplish is a good service to start with, as it is not complicated.
Check out Cisco Developer Support. You'll need a CCO account (which is free) and you can then access SDKs etc. Get the IP Phone SDK, and that will contain documentation and sample code for both ASP and JSP(java).
Another great reference are the Cisco Programming Guides. While these guides generally contain the same information that is available through the various Cisco Developer Support sections, they are good convenient references and are worth a bookmark!
The phone service that you are going to create is simply one or more web pages that instead of returning HTML, they return Cisco XML objects (such as the CiscoIPPhoneMenu element). When a user selects a menu item from the menu, it generates a GET request to another web page.
You can subscribe your phone to your web page to test your service, or test it through a web browser to view the raw XML that would be served to the phone. Don't forget to set your contenttype to text/xml.
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