Single Line for 7940 phone

[kolkatagtc]

Hi,

I am using CCM 4.1.3 and IP Phone 7940. Now when i am talking with someone then if someone else calls my extension I can see that call which I dont want. I want when my extension is busy in a call then others dialling my same extension should get an engaged tone.

Is it possible ... if yes then how.

Regards.

[Erick Bergquist]

Set the busy trigger on the DN to 1.

[kolkatagtc]

Thanks it worked.

[Erick Bergquist]

Good. Please don't forget to rate useful posts.