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Community Member

slow call to PSTN

Hi,

I have 3 partition - internal, external, international

3 CSS - guest(internal)

user(internal, external)

management(internal, international)

all phones are inside "internal" partition.

i put my routing list under "external"

Every time the management CSS user make a PSTN call, it take more than 10 second to connect. Can anyone advise why is it so, how do I improve the connection speed?

Thank you,

2 REPLIES
Cisco Employee

Re: slow call to PSTN

What is your internation route pattern. Is it 9.! or something like that. It should be 9.011!. I would need to know what route patterns you are using to know for sure. If you have 9.@ and 9.! it will wait 10 seconds to see if you are matching 9.!.

Thank you,

-Mckee

Community Member

Re: slow call to PSTN

Hi Mckee,

Thank you very much. I was using 9.!, i have changed it and it works fine now.

could you kindly point me to any document, I wish to know reason behind.

Thank you.

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