We recently upgraded to version 220.127.116.11 from 18.104.22.168. The version of Callmanager is 3.1(1). After the upgrade, everything works fine but one thing. When an outside caller calls in and dials a subscriber's extension, the call is transferred to the subscriber okay. If the subscriber does not pick up the phone, his voicemail kicks in. If the caller decides to hang up or after he leaves a message, the port continues to stay open until the time I have set up in Unity admin to restrict the max. time alloted for voice messages (5 min). We have 8 ports of voicemail. If you listen to the message, you can hear when the caller hung up and after a while you get the prerecorded operator message from the telco company that you should hang and try the call again. The problem only occurs on the first port. If the first port is being used and a second caller calls in, the call, ie. the port will terminate after the the caller hangs up or the subscriber's greeting has finished. It does not wait for the five minutes. I thought it was the TSP which was 22.214.171.124 but I upgraded to 3.0.4. The problem still exists. <br><br>Any suggestion??<br><br>Thanks everyone...<br><br>
Are you using FXO or FXO-M1? We probably aren't getting positive disconnect from the gateway. I bet you will have the same problem if you call and IP phone from the outside (taking Unity out of the picture) and don't hang up. Can you test this please?
Keith Chambers Unity Technical Lead Unified Voice Team, San Jose Cisco Systems firstname.lastname@example.org
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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