Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

SMARTNET for CUCM 6 and Unity Connection

Hello,

I'm preparing for an service order from Cisco, but I cannot find SMARTNET for these items:

- UNIFIED-CM-6.1

- LIC-CM6.1-7816=

- UNITYCN8-USR

Any idea???

1 REPLY
Hall of Fame Super Red

SMARTNET for CUCM 6 and Unity Connection

Hi there,

Part of the problem here may be related to the EoL (End of Life) for

CUCM 6.1

End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 6.1

End of New Service Attachment Date:
HW, App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

September 3, 2011

http://www.cisco.com/en/US/prod/voicesw/ps6788/vcallcon/ps556/end_of_life_notice_c51-589088.html

You don't mention the exact MCS-7816 model but many have been EoL as well

Here is an example;

End-of-Sale and End-of-Life Announcement for the Cisco MCS 7816-H3 Media Convergence Servers

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 24, 2010

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/end_of_life_notice_c51-519083.html

I'm no expert on smartnet but I believe you'll find the CUC stuff under "ESW" support.

Cheers!

Rob

791
Views
0
Helpful
1
Replies
CreatePlease to create content