Not sure how to get things working with your VM system. However, for any system with which you want to use Cisco Messaging Interface (for SMDI), you can use any MGCP controlled FXS ports. In other words, and FXS endpoints that you can put into a Route Group
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...