04-14-2008 09:27 AM - edited 03-13-2019 05:09 PM
Hello,
Stepping into axl, I followed cisco doc to retrieve CTI Real-Time Information from ucm 6.0.
However I get following error message back from the server: No Handler found for SelectCtiItem.
This "selectCtiItem" comes from my axl request:
<tns:SelectCtiItem> <StateInfo xsi:type=\"xsd:string\" /> <CtiSelectionCriteria href=\"#id1\" /></tns:SelectCtiItem>
Would anybody be able to help me?
Many thanks in advance!
Laurent
04-15-2008 03:20 AM
RisPort is a bitch (pardon the expression.. but it's true) - the doc is insufficient leaving you stranded having to figure it out on your own.
In your case, the SelectCtiItem is incomplete.. you are referencing a CtiSelectionCriteria (id1) but do not add the criteria thereafter.
I don't have a SelectCtiItem request handy (haven't used it), but there's an example of SelectCmDevices which can be used as a template:
If you follow that template and adapt it to the SelectCtiItem command, you should be on your way.
04-17-2008 06:55 AM
Thank you very much Stephan for your advices!
I followed the link you provided and have another error message now:
soapenv:Server.userExceptionorg.xml.sax.SAXException: Deserializing parameter 'CmSelectionCriteria': could not find deserializer for type {http://schemas.cisco.com/ast/soap/}CmSelectionCriteria
Any help would be more than welcome!
Many thanks,
Laurent
04-18-2008 05:02 AM
Hello,
In the meantime I could find the solution:
Using curl with php, I did send the request there:
curl_setopt($ch, CURLOPT_URL,"https://ccmip:8443/perfmonservice/services/PerfmonPort");
while it should be this one:
curl_setopt($ch, CURLOPT_URL,"https://ccmip:8443/realtimeservice/services/RisPort?wsdl");
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