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New Member

Soft Phone Breaking Voice on VPN

Hi All,

I am facing a problem with Soft Phone on VPN link,i only hear a distorted voice when i try making a call to remote place, I am using Cisco VPN client to connect to my VPN network,

I observed the following:

My VPN connection works fine over the 512K DSL link, And i can c a Latency of 400-500ms to my network, But when i launch my Soft Phone, Their is a sudden increase in this latency and it shoots up to 1700ms, and also few packet drops are happening, I am not sure for what the reason can be for this.

Can any one help me on this...? has any one ever faced this before..

Thanks

Maneesh Shekhawat

2 REPLIES
New Member

Re: Soft Phone Breaking Voice on VPN

400-500ms is very high anyway for VoIP.

Make sure you have the 'always use low bandwidth codec' enabled.

Also try testing with no other applications running.

New Member

Re: Soft Phone Breaking Voice on VPN

HI.

I tried the same, But still facing the same problem,

:-(

Maneesh

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