02-19-2004 04:21 AM - edited 03-13-2019 03:55 AM
Help! I had this working under CCM 3.2.2 but we just upgraded to CCM 3.3 and now I can't get this code to work. I am trying to add a speed dial button under directory services for our helpdesk. This button is listed below the corporate directory. It is very straighforward and I know I'm just missing something simple.
<MenuItem>
<Name>Helpdesk</Name>
<URL>Dial:5707</URL>
</MenuItem>
Under directory services all items are listed correctly 1-5 but when I press option 5 (helpdesk) it seems like it is trying to connect to a website rather then just dialing extension 5707 as it should.
Would an upgrade from 3.2.2 to 3.3 cause this to happen? Am I just missing something in my code?
02-19-2004 10:25 AM
Did you try prepending SoftKey: to the Dial?
Just a thought...
02-20-2004 07:07 AM
Yes, I tried that and I still receive 'Host Not Found' error message.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide