04-09-2004 05:27 AM - edited 03-13-2019 04:35 AM
I am trying to re-configure softkeys to include QRT on softkey temaplate for 7905G with CCM 3.3(3).
But it seemsa that the changes are not aplied to the phone even after re-setting.
The same procedure works fone for 7940 phone.
Is this re-mapping is supported on 7905G ?
04-23-2004 06:13 AM
Cisco CallManager supports two types of softkey templates:
standard and nonstandard. Applications that support softkeys can have one or more standard softkey
templates associated with them; for example, Cisco IPMA has the Standard User softkey template and
the Standard IPMA Assistant softkey template associated with it. You cannot modify standard softkey
templates.
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/sys_ad/3_3_2/ccmcfg/b06skey.htm
04-23-2004 06:38 PM
I have copied the standard template to a new one and have modified the softkey to include "QRT"- quality reporting tool.
The setup works fine for 7940 phone. But it doesn't seems to be working for 7905G.
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