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softkey configuration on 7905G

nkariyawasam
Level 1
Level 1

I am trying to re-configure softkeys to include QRT on softkey temaplate for 7905G with CCM 3.3(3).

But it seemsa that the changes are not aplied to the phone even after re-setting.

The same procedure works fone for 7940 phone.

Is this re-mapping is supported on 7905G ?

2 Replies 2

wong34539
Level 6
Level 6

Cisco CallManager supports two types of softkey templates:

standard and nonstandard. Applications that support softkeys can have one or more standard softkey

templates associated with them; for example, Cisco IPMA has the Standard User softkey template and

the Standard IPMA Assistant softkey template associated with it. You cannot modify standard softkey

templates.

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/sys_ad/3_3_2/ccmcfg/b06skey.htm

I have copied the standard template to a new one and have modified the softkey to include "QRT"- quality reporting tool.

The setup works fine for 7940 phone. But it doesn't seems to be working for 7905G.

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