Hi I've had a softkey template in place for a few months now. However today it seems to work for half of my users and not the other half. The call state is Ring IN and the two keys are iDivert and Answer. I'm not sure why the template works for half of my users and not the other half. Not all of my users use CTI applications, but that doesn't seem to be it. Any suggestions?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...