I am having an issue with the web installation tool for Cisco IP Softphone Version 1.2.3. When I click on the install link I receive an Installshield notification indicating that the software is of unknown orgin and has not been signed by the Publisher. There are two options...cancel or accept the security risk. If you accept, the installation tool begins to install but then fails with a message indicating that setup cannot continue because of an "Unkown Name" error, contact the manufacturer. Any ideas?
Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, its often difficult to do so for this type of issue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...