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Softphone and TAPI

Is it possible to configure the Softphone to appear as a TAPI device so that any TAPI compliant device can use this resource for dialing.<br><br>

3 REPLIES
Anonymous
N/A

Re: Softphone and TAPI

Softphone uses Cisco TSP. Any third party application(TAPI application) can use the Cisco TSP.

-Pritish

Anonymous
N/A

Re: Softphone and TAPI

I'm trying to integrate Goldmine to dial using a TAPI device. The only TAPI device listed in Goldmine is my 56K modem. How can I register the Cisco TAPI to appear as an option under TAPI devices in Windows so I can choose Cisco TAPIinstead of my 56k modem ?

Thanks

Greg

New Member

Re: Softphone and TAPI

Greg -

I've been trying to accomplish the same thing - unfortuantely, Goldmine does not support anything other than a TAPI modem (which of course nobody uses) The best thing I can suggest is to contact Frontrange support and ask about the TAPI support for other devices - I spoke with them last week and they are trying to get the developers to add the support to the software, but until they get enough user requests, they won't do it.

If you have found a work around, I would love to know.

thanks!

Gerri

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