When calling out on a softphone, I cannot seem to get audio to work on my end during an external phone call. You can hear the other person but no matter what, they cannot hear me. The call does not drop at all.
Do you have more than 1 ip address on your pc. If you do which one is the softphone using. Make sure the gateway can ping the address that sofphone is using. In softphone go to settings -> audio -> network audio settings. This is where you can see what address softphone is using and select another one if you need to.
If you are using a VPN to connect, you might have problems. Either way, a good tool to use is getip.asp. You point towards that script and it will automatically update softphone with your current IP address.
I have run sniffer to see where the packets are being sent. When packets travel out from the softphone, they route to the isa server. When packets are sent from the external phone, they route from the voice gateway to the softphone. Any idea on how to reroute the outgoing packets?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...