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Softphone over VPN

j_scheffler
Level 1
Level 1

‎07-12-2002 06:24 PM - edited ‎03-12-2019 07:54 PM

I am attempting to install the IP Softphone application on my home pc connecting to a call manager across the internet using cisco's vpn client software. I have the softphone installed, and when I start it, I can select the lines I configured on the Call Manager. However, the lines do not show up on the softphone, and I am unable to place or receive calls.

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kechambe
Level 7
Level 7

‎07-13-2002 07:49 PM

You should start with the troubleshooting guide. Here is the guide for version 1.3:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ip_7960/softphon/ver_1_3/english/usergd/sp_appa.htm

Keith

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