After changing the IP address of the H.323 gateway, softphone still attempts to stream audio toward old address when establishing call to PSTN. Old gateway address is no longer configured in Call Manager (3.14a) and all route patterns point to new gateway address. Is the gateway address cached somewhere in the Softphone application?
Verify network connectivity first by pinging the CallManager address from your PC. If no replies are sent back from the CallManager then there is a network connectivity problem. Double check configs and routes, if it still is not connecting then try rebooting the PC.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...