i have ccm 4.01 installed. and client pc window 2000 and ip softphone 1.3(4a) installed. when i login with administrator they worked and when i login a user account only splash screen seen. phone not loading.
Some domain policy is restricting the softphone application to access the required files. Log in as a normal user and then try to "Run as" the softphone as the administrator and see if that works - I am sure that will work.
If that works, then try to give that user rights to the softphone folder and the system folder.
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