Some CDR questions

[a001b20043809]

How (and Where...) can i view and report the CDR calls in the Cisco CallManager? It's also possible when i'm using CCM with a gateway? Is possible to view in CDR the calls that go through the gateway to PSTN, for example?

Vitor

[icabrera]

Hi, have you seen the CDR Analisys and Report Tool for CCM?

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f5268.html

If you're using CCME, take a look at the url (monitoring call activity):

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_implementation_design_guide_chapter09186a00805f07a6.html#wp1076106

Regards

Pls, rate if useful

[a001b20043809]

Isabel,

I read the doc for CCME and it can be deployed with another CDR Solution?

[icabrera]

Hi, I only know a solution with stonevoice, I've used the solution for CCM and it works very well, I think for CCME it will work well too.

http://www.stonevoice.com/Products/Billy/tabid/767/Default.aspx

Regards

[a001b20043809]

Hmnm... I'll see it.

Thanks

Vitor

[a001b20043809]

Interesting, but the CCME router can send the call details to the CDR viewed in the Callmanager? Example, from an IP phone that dials to the PSTN or other sites through the CCME?

Vitor

[icabrera · Accepted solution]

I'm not sure about what are you thinking, but if you are working with h.323 a router (so ccme too) can send information about cdr to a server:

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094e72.shtml

[a001b20043809]

Thanks for reply... I'll see it.. hehe

[gharel]

Hi,

You can also try the MIND system that works very well for CCM and CCME.

http://www.cisco.com/pcgi-bin/ctdp/Search.pl?KEYWORD=mind%20C.T.I&KeywordSearch=1&isAffil