Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Some CDR questions

How (and Where...) can i view and report the CDR calls in the Cisco CallManager? It's also possible when i'm using CCM with a gateway? Is possible to view in CDR the calls that go through the gateway to PSTN, for example?

Vitor

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: Some CDR questions

I'm not sure about what are you thinking, but if you are working with h.323 a router (so ccme too) can send information about cdr to a server:

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094e72.shtml

8 REPLIES
Silver

Re: Some CDR questions

New Member

Re: Some CDR questions

Isabel,

I read the doc for CCME and it can be deployed with another CDR Solution?

Silver

Re: Some CDR questions

Hi, I only know a solution with stonevoice, I've used the solution for CCM and it works very well, I think for CCME it will work well too.

http://www.stonevoice.com/Products/Billy/tabid/767/Default.aspx

Regards

New Member

Re: Some CDR questions

Hmnm... I'll see it.

Thanks

Vitor

New Member

Re: Some CDR questions

Interesting, but the CCME router can send the call details to the CDR viewed in the Callmanager? Example, from an IP phone that dials to the PSTN or other sites through the CCME?

Vitor

Silver

Re: Some CDR questions

I'm not sure about what are you thinking, but if you are working with h.323 a router (so ccme too) can send information about cdr to a server:

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094e72.shtml

New Member

Re: Some CDR questions

Thanks for reply... I'll see it.. hehe

New Member

Re: Some CDR questions

Hi,

You can also try the MIND system that works very well for CCM and CCME.

http://www.cisco.com/pcgi-bin/ctdp/Search.pl?KEYWORD=mind%20C.T.I&KeywordSearch=1&isAffil

155
Views
13
Helpful
8
Replies