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Some mailboxes playing fail-safe message

Hi,

I have a problem where when trying to leave a message, you get a message played 'unity is unable to complete this call at the moment'. However, this only seems to happen to one or two subscribers.

How does anyone have troubleshooting steps?

Thanks in advance,

Elena

1 REPLY
Cisco Employee

Re: Some mailboxes playing fail-safe message

The first step is to look in the application event log for an error or errors when this happens - that's your first step. Also provide the version of Unity you're running.

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