Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Some phones do not recover after ccm power outage

I have several clients who are using 7941's and 7961's. Running 4.2.3. We have noticed on several occasions that these phones do not recover after the ccm has been down for a while or the site for some reason has went into srst. It does not seem to matter if SRST is being uses or not. Some of the phones do recover at the same site. All you have to do is unplug the phone and plug it back in and it comes right up. I have not had this issue at all on the 7940's and 7960's. It is like the phone is stuck. Is this a known bug?

1 REPLY
New Member

Re: Some phones do not recover after ccm power outage

That sounds like a phone load issue. What phone load are you running?

311
Views
0
Helpful
1
Replies
CreatePlease login to create content