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SOS: 7940 conflict with Callmanger

since1976
Level 1
Level 1

Hi,

I configured the 7940 phone to use the template of 7940-1 line button-template. But I cannot see my phone extension. It's only when I used 7940-2 line, button-template, then I can see my extension.

Is there any problem with this? Is it a callmanager defunc? or is it a phone-load defunc, Please advise.

2 Replies 2

j-block
Level 4
Level 4

I think it's a bug. Did you check your versions against bug toolkit? You might try TAC for help on this.

trailman73
Level 4
Level 4

where do you not see the extension? At the top right, or on the line itself? You can add a line description at the bottom of the device line config. I am using a couple of hundred 7940s and ccm 3.2.2c, and I have had no problems.

geoff

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