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New Member

Source for explaination of event log entries

Is there a source that explains the errors that might be found in the Windows event logs on Unity? The Windows 2000 are understandable but the Unity entries are Greek!

3 REPLIES
Cisco Employee

Re: Source for explaination of event log entries

This something we're working on for the 4.0 release. We'll have an external web site up that has all the event log errors/warnings in it and include links to the site in the actual event log messages themselves. Of course we're also increasing the amount of explanation in the event log messages themselves (many just contain a line of code with a hex return code... not cool for end users). The site will have additional information such as troubleshooting steps, links to white papers, MSDN tech net articles (i.e. if we're getting a MAPI error back from Exchange) and the like. We hope to update this site frequently and have it be the "go to" troubleshooting site for folks to access.

We hope to have this up and functioning by the end of August some time...

New Member

Re: Source for explaination of event log entries

Do I understand you correctly: there is nothing for version 3.13c?

Bronze

Re: Source for explaination of event log entries

There's some information in the troubleshooting guide, but we haven't doc'ed all the event log errors, not even close.

* For info about AMIS event log errors:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg313/tsg_0700.htm#xtocid6

* For info about Exchange 5.5 Directory Monitor Event Log Errors:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg313/tsg_0700.htm#xtocid9

* For info about Active Directory Monitor Event Log Errors:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/tsg/tsg313/tsg_0700.htm#xtocid10

Nancy

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