Is there a way to figure out where in the system a message became unaddressed or undeliverable before ending up at the Unaddressed Messages distribution list?<br><br>I know some of the possible causes are full/missing exchange mailbox or orphan call handlers, but I dont think thats the cause. I do suspect my operator user or operator call handler may be contributing to the 6 12 messages a day Im getting. Is there a log or event entry recorded that would help, or is my best bet to walk through call handlers and Exchange settings looking for possible causes?<br><br>Thanks for any advice<br>- Mark<br><br>System Info:<br><br>Unity 3.0.(3)<br>TSP 3.0.4<br>CM 3.1.2c<br>100 subscribers / 8 ports<br>Exchange 2000 (separate box)<br><br><br>
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...