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Community Member

Specific phone for an attendant console user

I've setup the attendant console to make my operators lives easier. One thing I'm wondering about is this. Right now any ac user can log into any phone. For some departments this is not an ideal setup. We don't want people in the science department logging in to a phone in the administration department. Is there any way to setup phones or the attendant console so that only a specific attendant console user can log into a specific phone?

1 REPLY
Cisco Employee

Re: Specific phone for an attendant console user

not sure what you mean, the AC config requires that the phones that are going to be used by the operators to be associated to a user (the user depends on the version). so not any phone can be used with AC.

is the question regarding Extension mobility?? by the fact you say that the users can log into any phone??

if so there is no way to limit to which phone a user can log in, that's the whole point of EM. if the phone is enabled for EM ANY use can log into it

HTH

HTH

java

if this helps, please rate

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