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Speed dials and 3.1

We set up speed dials for users under 3.0(10) under services. Users login in via CCMuser and set them up. After the upgrade to 3.1 the speed dials worked OK from the Phone but when the user went in via CCMuser to change them they did not show up, but if a new speeddial group was created and filled in they did show up when the user when via CCMuser to change them. The entries in SQL seem OK it is as if they have lost a common key.


Re: Speed dials and 3.1

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center ( or speak with a TAC engineer. You can open a TAC case online at

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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