05-22-2008 10:38 AM - edited 03-15-2019 05:00 AM
This is a silly question but when I set up speed dials on a 7970 in phone configuration in callmanager the speed dials don't show up on the phones, am I missing something? Thanks in advance
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05-22-2008 11:45 AM
Hi Efrain,
Only if the Phone Button Template for the 7970 is set up as 1-Line and 7-Speed Dials. I'm not on site right now so I can't check but I don't think the default Button Template is set up as such. If not you will need to create a new Phone Button Template with the 1-Line 7-Speed Dial combination.
Rob
05-22-2008 11:20 AM
Hi Efrain,
Have you checked the Phone Button Template being used for the 7970 to be sure that it can accomodate the number of Speeddials you are assigning? Also using Save and Close then resetting the phone?
Rob
05-22-2008 11:35 AM
They are in there, they are just not associated with any of the line buttons I have, I have 8 lines and my primary line so I should be able to have speed dials on the other 7 lines right?
05-22-2008 11:45 AM
Hi Efrain,
Only if the Phone Button Template for the 7970 is set up as 1-Line and 7-Speed Dials. I'm not on site right now so I can't check but I don't think the default Button Template is set up as such. If not you will need to create a new Phone Button Template with the 1-Line 7-Speed Dial combination.
Rob
05-22-2008 11:51 AM
Thanks Rob that solved my issue it isn't set up for speed dials just 8 lines.
05-22-2008 04:10 PM
Hi Efrain,
You are most welcome my friend! Were you able to get this fixed up? I think users really love these type of Speed Dials!
Rob
05-23-2008 06:18 AM
yes I was. Thanks again
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