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New Member

Speed dials

I have setup speed dial buttons for this phone. However, when I am speaking with a caller and try to conference in another person using a speed dial button, I am unable to do this? Is there a limitation with the speed dial buttons where you can't conference or transfer the call while on a call with someone?

5 REPLIES
New Member

Re: Speed dials

Hi,

Normally it works. could you explain exacly what you've done.

answer a call, push the phoneButton template "conf", ...

thx

Remy (France)

New Member

Re: Speed dials

Hi Remy,

I answer a call. I press conference and then "#" and then type in "speed dial #" (ie. i have 99 speed dial numbers programmed from 11-99).

I try to conference in my caller using a speed dial but it wouldn't work.

Cisco Employee

Re: Speed dials

for the numbers that are not assigned to a physical button you need to use the abbrdial softkey after entering the SP id number, that's why they don't work and that is expected

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Speed dials

When you are on a call with someone and hit the conference button, the system menu does not show the option for the abbrdial softkey?

Cisco Employee

Re: Speed dials

no, you cannot configure the abbrdial softkey on that call state

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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