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SRST MOH not working

Does anybody have already successfully tested MOH on SRST mode ?

SRSTV3.0

IOS 2610 XM 12.3.4T1

I mean 2 IP phones on SRST mode

IP phone 1000 calls ip phone 1001

1001 answers and put on hold the call and on 1000 I can heard a "bip" every 10s but not the SRTS MOH

Configuration :

call-manager-fallback

...

moh SampleAudioSource.wav

...

And SampleAudioSourve.wav is on the router flash.

Thanks for your help

Irene

2 REPLIES
Silver

Re: SRST MOH not working

In SRST mode, the MOH is only for VoIP and PSTN calls. If two internal phones talk and one puts on hold, the other will hear beep (tone on hold). Check if MOH is working for inbound or outbound PSTN calls. It should if the audio is not corrupt.

http://www.cisco.com/en/US/products/sw/iosswrel/ps5012/products_feature_guide_chapter09186a0080181322.html#1338028

Thanks,

Partha

New Member

Re: SRST MOH not working

Thanks for your quick answer Partha.

This is the result of my tests :

When working on SRTS mode, a call through the PSTN(which is a PBX interco (T2) doesn't allow MOH to work (no beep too) but it's not a direct access to the PSTN...

Between 2 Ip phones I can hear the beep (tone on hold) - OK

Irene

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