04-22-2002 07:49 AM - edited 03-12-2019 03:13 PM
I cannot get Status Monitor to connect. The SA works fine and all else seems to go fine to.<br><br>3.1(2)<br><br>
04-22-2002 08:07 AM
Do you get any error message on the page at all or is it just blank or what?
Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
04-23-2002 04:59 AM
The screen comes up fine. The icons at the top have tool tips appear but are deadend. I assume this is because status monitor has not connected
04-23-2002 05:02 AM
Actually I am getting an error if I run explorer on the box Unity is running. It says line 96 Access is denied
04-23-2002 05:32 AM
when you get that error dialog, can you clear it and then right click on the IE page and select "view source"? If you can save that off and email it to me I can forward it to the SA folks to look at.
Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
04-24-2002 02:56 AM
The last line is where the issue is
function xmlLoadFromUrl(xmlDoc, strUrl) {
//Please check this function to get the language has been changed to fix many bugs 6777, 51409 etc
var strLang = "en-us";
var bSuccess = false;
var strLoad = "http://mo736635" + "/avxml/AvXml.dll?" + strLang + "?" + strUrl;
xmlDoc.async = false;
xmlDoc.load(strLoad);
04-24-2002 03:08 AM
What language is your IE configured for? If it's not US English can you try forcing it to that and loading the page again?
Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
04-24-2002 06:47 AM
yep it is US English
04-24-2002 06:51 AM
dang... a perfectly good theory right in the toilet. I'll forward to the admin folks and see if they have any other suggestions.
Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)
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