Status Monitor

[admin_2]

I cannot get Status Monitor to connect. The SA works fine and all else seems to go fine to.<br><br>3.1(2)<br><br>

[#2]

Do you get any error message on the page at all or is it just blank or what?

Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

[#3]

The screen comes up fine. The icons at the top have tool tips appear but are deadend. I assume this is because status monitor has not connected

[#4]

Actually I am getting an error if I run explorer on the box Unity is running. It says line 96 Access is denied

[#5]

when you get that error dialog, can you clear it and then right click on the IE page and select "view source"? If you can save that off and email it to me I can forward it to the SA folks to look at.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

[#6]

The last line is where the issue is

function xmlLoadFromUrl(xmlDoc, strUrl) {

//Please check this function to get the language has been changed to fix many bugs 6777, 51409 etc

var strLang = "en-us";
var bSuccess = false;
var strLoad = "http://mo736635" + "/avxml/AvXml.dll?" + strLang + "?" + strUrl;

xmlDoc.async = false;
xmlDoc.load(strLoad);

[#7]

What language is your IE configured for? If it's not US English can you try forcing it to that and loading the page again?


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

[#8]

yep it is US English

[#9]

dang... a perfectly good theory right in the toilet. I'll forward to the admin folks and see if they have any other suggestions.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)