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New Member

Stop Recording Trail Limit

Unity 2.4.6.161<br><br>In Unity Admin Configuration Screen, I have Long and Short Recording Trail Limit set to 3 seconds. This does not appear to be working. Anyone know of any issues or where else to look?<br><br>Thanks,<br><br><br>Bill Gutschow<br>Curbell Inc.<br>Orchard Park, NY

3 REPLIES
Anonymous
N/A

Re: Stop Recording Trail Limit

Are you using G729a for the recording codec by any chance? There's no silence detection capabilities with that codec...

if not, what's happening? It just keeps recording forever?


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

New Member

Re: Stop Recording Trail Limit

Jeff,

We're using G.711. The message will continue recording until the # or 1 key is hit. I let it go 70 seconds before hitting the # key during my tests.

Bill Gutschow
Curbell Inc.
Orchard Park, NY

Anonymous
N/A

Re: Stop Recording Trail Limit

If you get with TAC, TAC can help with setting traces that will show Unity requesting silence detection for the duration that's specified on the SA. I'd be curious to see those calls and returns.

Steve Olivier
Software Engineer
Cisco Systems

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