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New Member

Store Long distance Access Code

Is there anyway to store a long distance access code as a speed dial or something else so that whenever user gets promt he can press single button.

Any other workarounds are welcome.

Cisco Employee

Re: Store Long distance Access Code

what exactly are you trying to do? It appears that if a call comes in with a caller id of 212-555-1212, you want users to be able to just redial, and you want the CCM to introduce a 91 in front of the number. There are some service parameters that you can setup for this to work. You can also use translation rules for this.

New Member

Re: Store Long distance Access Code

Are you referring to CallManager's Forced Authorization Codes (FACs). My understanding is that if FACs are enabled, you can not store the codes as a speed dial (you have to manually input the code after the two beeps).

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