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New Member

Strange problem: Service Unavailable

I'm having a weird problem with a XML Service I'm developing.

The first page (login.jsp) is being shown but when I submit the login information I get a 'Service Unavailable' message.

Here's my login.jsp XML page:

<CiscoIPPhoneInput>

<Title>TIME CLOCK</Title>

<Prompt>Welcome to Itera</Prompt>

<URL>http://10.0.0.2/ipphone/employee/loginLogic.jsp</URL&gt;

<InputItem>

<DisplayName>Login</DisplayName>

<QueryStringParam>login</QueryStringParam>

<InputFlags>A</InputFlags>

</InputItem>

<InputItem>

<DisplayName>Pass</DisplayName>

<QueryStringParam>password</QueryStringParam>

<InputFlags>PA</InputFlags>

</InputItem>

</CiscoIPPhoneInput>

When I change the service URL using Call Manager to http://10.0.0.2/ipphone/employee/loginLogic.jsp?login=myloing&password=mypass the user gets logged in and the page is displayed succesfully but after that the same problem happens when I select one of the options available...

<CiscoIPPhoneMenu>

<Title>TIME CLOCK</Title>

<MenuItem>

<Name>Internal Billing</Name>

<URL>http://10.0.0.2/ipphone/employee/protected/billing.jsp</URL&gt;

</MenuItem>

<MenuItem>

<Name>Punch out home</Name>

<URL>http://10.0.0.2/ipphone/employee/protected/stateTransLogic.jsp?newState=1</URL&gt;

</MenuItem>

<MenuItem>

<Name>Punch out lunch</Name>

<URL>http://10.0.0.2/ipphone/employee/protected/stateTransLogic.jsp?newState=2</URL&gt;

</MenuItem>

<MenuItem>

<Name>Away from desk</Name>

<URL>http://10.0.0.2/ipphone/employee/protected/awayFromDesk.jsp</URL&gt;

</MenuItem>

<MenuItem>

<Name>Options</Name>

<URL>http://10.0.0.2/ipphone/employee/protected/options.jsp</URL&gt;

</MenuItem>

</CiscoIPPhoneMenu>

I looked at my webserver log and it's not even receiving the request for the next page from the ip phone. Any clues?

Thanks,

Leonardo Bueno

1 REPLY
New Member

Re: Strange problem: Service Unavailable

This document should help you out:

http://www.cisco.com/warp/public/570/

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