DDI Number - 619 1444 where 1444 is the Cisco Phone Extension Number.
Unanswered external calls made to DDI number transfers to users Unity Voice Mail Account having dialled 619 1444. This is intended.
Unanswered internal calls to extension 1444 also divert to the Voice mail Account. Intended.
Call made to old Exchange Line which used to reside on previous PABX and is now diverted at local exchange to divert to new DDI number above. Divert is OK as new DDI number rings but if unanswered does not divert to users Unity Voice Mail account. Instead the caller is greeted with the default Welcome message "Hello Cisco Unity Messaging System, from a touch tone telephone......."
I am kinda new here and to call manager but have been a pbx tech before... sounds like the digits of the old pbx lines are fowarding to the voicemail as well causing it not to got to the correct box... just a thought
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...