Subscriber Caller Input Report

[lkauderer]

Is there a tool currently available that will export the caller input for each subscriber, to text? I need to determine how many users have there 0 input button set to "Attempt transfer to" instead of "Send to Greeting" for the specifiec subscriber. <br><br>

[#2]

For 3.x you can use the audio text manager to get at this information fairly quickly and easily. For 2.x, however, I don't have anything handy on AnswerMonkey. The call handler information dump script on the 2.x page is easily modified to kick out the same information for subscribers (this includes a dump of their one key mappings). If you want to give this a while, ping me at my corporate email below and I'll shoot you a modified copy.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)