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aod
New Member

Subscribers traffic

I have three servers (1 pub and 2 sub). I've configured a load balance where 1/2 of my subscriber utilize one sub and the other 1/2 use the second subscriber. Everything appears to be working fine. Approx a 55/45 calls split. However, just recently, I've noticed that the first sub is handling approx most if not all of the calls. Everything appears to be fine on the second sub. Services are running ok. I'm think about stopping and restarting the second subsriber servies. Has anyone seen this before? It's like the 2nd sub is down but it's not. Anyone?

3 REPLIES

Re: Subscribers traffic

Hi,

How is your phone registration? Are they regeistered to the correct callmanagers?

And what calls are you talking about?

Are they incoming calls? Are they coming in on different gateways? Are they H.323 or MGCP, and to which callmanagers are they pointing at?

aod
New Member

Re: Subscribers traffic

I think that's the issue. The ip phones are now registered to the first sub. I'm goine device pool associate with the second subscriber. Is there a way to see in CCM to see which subscriber a device is utilizing? Do I have to run a trace to do that or is there an easier way?

Hall of Fame Super Silver

Re: Subscribers traffic

You can either use a real time monitor or performance monitor and bring up counter that show how many devices are registered to each CCM, as well as how many calls were processed by each CCM.

Chris

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