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New Member

Subscribing a group to a GDM

The documentation in the Cisco book (CME on CUE) on how to set up a GDM seems to stop halfway through each chapter. I am led to understand that I need to set up a group with members who are all allowed access to this mailbox. I set up the group, create a mailbox which is then listed as a GDM in the Voice Mail > Mailboxes area. However when I go back to Configure > Groups and view the Group Profile and click on the Mailbox tab, it lists the mailbox detail and then:


General Delivery Mailbox(es)

This group is not subscribed to any General Delivery mailboxes.


How do I subscribe the group to this mailbox other than creating the mailbox when I create the group?


Re: Subscribing a group to a GDM

Did you create the mailbox when you created the group ? All you need to do to create a GDM and assign users to it is to click on the group (once you create with the mailbox) and subscribe as member and add the desired number of users.



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New Member

Re: Subscribing a group to a GDM

I have done that. But I still have this situation.

Is there something on the CLI I am missing? I have read a lot about "voicemail pilots", but none of what I read explains that at all.

Is this directly related to set up a hunt group to go to a voicemail? When I call a hunt group and no-one answers it says that extension is unavailable and puts me in the final destination voicemail. But is the recording "extension [hunt group pilot #] is unavailable" customisable?

BTW the "notify me by e-mail" on this board doesn't work.

New Member

Re: Subscribing a group to a GDM

Still struggling to find a solution to this apparently simple task of pumping a hunt group into a voicemail box. Can no-one offer a solution?

New Member

Re: Subscribing a group to a GDM

Solution was found to the problem without solving this question. Would still be interested in an answer.

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