When a call comes in to the main call handler, if a caller choses a one touch option, I have the call input on that key sending the caller to the transfer portion of another call handler. During the day I have it releasing to the switch and it rings until picked up. At night however I want it to ring about 3 times and then take a message. So I set up the call handler "tranfer options", to at night supervise the call for 3 rings. And it is working. However the problem I have is the caller hears no ringing at night, during the day it works fine. Is there a work around for this? Would this play MOH if the system was capable?(I am running call manager 3.0.10)<br><br>Thanks<br><br><br><br>
Anytime you do a supervised transfer, the caller isn't going to hear ring-back. It's not a defect, it just the way it works. The work around would be do to what it's doing during the day time: release transfer (probably not what you want).
You are correct, if the system is set for MOH, the caller should hear that during supervised transfers.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...