Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Support for failover on busy between routegroups

I am running CCM3.1.2c and have failover on busy working between all gateways in the same route group, but users get engaged tone when all channels in the first route group are busy. Failover when the circuits in the first route groups are all down works and users are routed out onto alternative suppliers network. I thought failover when all channels busy between routegroups was supported, has anyone any ideas.

2 REPLIES
New Member

Re: Support for failover on busy between routegroups

It should support it. You may want to check the configuration against this document http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/fail/fail31/. It could as well be a glitch in the version of CCM.

New Member

Re: Support for failover on busy between routegroups

The failover is between outgoing e1 gateways no unity servers so regrettably the url did not help in this case, but thanks for the information anyway.

151
Views
0
Helpful
2
Replies
CreatePlease to create content