I am using 4.0.3 with exch 2000 and I have it set up when I dial 0 while in a voicemail it will transfer to the operator but the system prompt says "please wait while I transfer your call" is it possible to get rid of this system prompt. There are other prompts I would like to delete also
Messing with the prompts directly is a rather bad idea and just deleting prompt files will break your system (i.e. if Unity goes to fetch a prompt WAV file it expects as part of a phrase and it's not there it'll dump you out ot the "failsafe conversation" and bail).
The "please wait while I transfer your call" is one that folks commonly want to suppress - this is not TAC supported but you can replace a couple WAV files with empty (blank) files to achieve that. Check out this thread for more details:
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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