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Community Member

system-wide speed dials

Does anybody know of an application that would allow a common set of speed dials to be shared among all users on a CCM cluster? I have had several customers ask for this capability and so far, we have just configured translation patterns to accommodate the need. It would be nice, however, to be able to do this through the Services menu.

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Community Member

Re: system-wide speed dials

You can do this by creating a personal fast dial or personal phone book entries for one user in the directory and subscribe all phones to this service as that user.

So create a user in the corporate directory called systemwide, enter all the phonebook or fast dial entries via the ccmuser page for this user and then subscribe all phones to this service as that user and they will access that phonebook or fast dials.

You can find info on the personal fast dials and personal phone book at:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c2f50.html

Community Member

Re: system-wide speed dials

Great idea! I never though of using the address book and fast dials like that. Is there any way to prevent users from making changes to the system-wide entries?

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