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TAPS Delay after callmanager upgrade

I just finished upgrading Callmanager 3.2 to 3.3.3 r4 and now i'm getting a delay when a new phone access TAPS. There is a 30 second wait from the time

I pickup the line before I get the "welcome to taps"

2 REPLIES
Cisco Employee

Re: TAPS Delay after callmanager upgrade

Did you check to make sure the CRA you are using is supported with 3.3.3. To use TAPS we had to upgrade to CRA 3.1

New Member

Re: TAPS Delay after callmanager upgrade

We saw the same thing. Our TAPS was running on the same CRA/CRS as our Conference Connection (all service packs and patches applied). TAC had us install Extended Services on our cluster.

The end result was we were able to get the delay down to 10 seconds on the original config and the Extended Services config, but no faster than that.

Since the bulk of our deployments were done, we decided to live with it.

Before 3.3 Taps took 15 seconds per phone. Now it takes 45.

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