I always hate being the bearer of bad news but, you are correct :( TAPS will require a seperate CRS/IPCC server in each case. Of course this used to be able to be a built-in function using a co-resident CCM/CRS build but no longer now that CCM 5.x and 6.x are using Linux.
You know, I have always preferred BAT :) More control and less user input (sometimes a great thing) Nothing that a good Barcode scanner can't fix.
"Also when it talks about pointing the CTI RP to the operator, is that the DDI number you have created in the CTI Port?"
Speaks to users calling the CTI RP when it is unavailable and routing to a centralised operator for live service (call forward no answer, and call forward on failure). Someone who could let the user know what the TAPS status might be. I don't know anyone who ever used this but you never know when it might have come in handy in a pinch.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...