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530
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4
Helpful
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TCL Hunt Group

ian.ryder
Level 1
Level 1

Hi,

I am looking for a tcl script which can be used in SRST to provide a simple hunt group.

I would like to have a script which would be run when a specific dial-peer is matched and would then distribute the call to a range of extension numbers, preferable on broadcast, otherwise on a round-robin.

Do you have any examples of this?? I am currently using the alias command however that is limited to 50 entries. So looking to use a tcl script.

5 Replies 5

jbayuka
Level 5
Level 5

SRST and B-ACD is not supported scenario with SRST. In order to have B-ACD during the failover, you need to configure CME-as-SRST mode.

Check the URL: Cisco Unified CME Basic Automatic Call Distribution and Auto-Attendant Service (B-ACD):

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html

partheeban1
Level 1
Level 1

Hi Ian ,

I am also facing a same problem ..have you got any thoughts ???

Regards,

Partheeban

The solution is in the post above, have you read it ?

Thats not really a solution, its an alternative. I need a way of providing a hunt group (not using Alias or using CCME SRST)

I believe that is a proper solution.

If you cannot adopt technology for whatever reason, that is not cisco's fault.