Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

TCL Hunt Group

Hi,

I am looking for a tcl script which can be used in SRST to provide a simple hunt group.

I would like to have a script which would be run when a specific dial-peer is matched and would then distribute the call to a range of extension numbers, preferable on broadcast, otherwise on a round-robin.

Do you have any examples of this?? I am currently using the alias command however that is limited to 50 entries. So looking to use a tcl script.

5 REPLIES
Bronze

Re: TCL Hunt Group

SRST and B-ACD is not supported scenario with SRST. In order to have B-ACD during the failover, you need to configure CME-as-SRST mode.

Check the URL: Cisco Unified CME Basic Automatic Call Distribution and Auto-Attendant Service (B-ACD):

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html

New Member

Re: TCL Hunt Group

Hi Ian ,

I am also facing a same problem ..have you got any thoughts ???

Regards,

Partheeban

Hall of Fame Super Gold

Re: TCL Hunt Group

The solution is in the post above, have you read it ?

New Member

Re: TCL Hunt Group

Thats not really a solution, its an alternative. I need a way of providing a hunt group (not using Alias or using CCME SRST)

Hall of Fame Super Gold

Re: TCL Hunt Group

I believe that is a proper solution.

If you cannot adopt technology for whatever reason, that is not cisco's fault.

300
Views
4
Helpful
5
Replies
CreatePlease login to create content